Terms of service

Last updated: 24 September 2026. These terms apply when you order a report from PropertyBuddy through thepropertybuddy.ie, by phone or on WhatsApp. By ordering a report you agree to them.

1. Who we are

PropertyBuddy is run by a sole trader based in Dublin, Ireland. You can contact us by phone or WhatsApp on +353 089 655 6439, or through the enquiry form.

2. What we provide

A research-based information report about a property and its surrounding area, compiled from public and third-party sources, in the tier you choose: Essential or Comprehensive. What each tier covers is set out in our pricing section. The report is general information to help your own decision-making.

3. Ordering and price

Prices are shown on this website in euro. When you send a request, we contact you to confirm the order and how to pay. A contract is formed when we confirm your order and you pay.

4. Delivery

We deliver reports within 24 to 48 hours of confirming your order and receiving payment. If we expect a delay, we will tell you.

5. Your right to cancel

Under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 you normally have 14 days to cancel a service contract. Because each report is prepared specifically for you and delivered within days:

• When we confirm your order, we will ask you to confirm that you want us to start work straight away, and that you understand you lose the right to cancel once the report has been delivered. We will not start work until you confirm.
• If you cancel after ordering but before we deliver the report, we will refund you, less a reasonable amount for work already done.
• Once the report has been delivered, the right to cancel no longer applies and the order is not refundable, except as set out in section 6.

6. If something is wrong

If a delivered report is materially inaccurate because of our error, or is not as described, contact us within 14 days of delivery and we will correct it or, where appropriate, give a partial or full refund. This does not affect your statutory rights.

7. Using your report

Your report is for your own use in relation to the property you asked about. You may not resell or republish it, or present it as your own work.

8. What the report is, and what it is not

PropertyBuddy provides general information and research-based consulting to help property buyers understand publicly available information about a property and its surrounding area. Our reports are for general information only and are compiled to help your own decision-making.

We do not provide legal, financial, tax, planning, surveying, valuation or investment advice, and nothing in our reports or on this website is professional advice of any kind. We do not advise on the value of a property, whether you should buy it, or what you should offer. We are not an estate agent, property services provider (we are not regulated by the PSRA), mortgage intermediary or financial advisor. Nothing here creates a professional or advisory relationship.

Information in our reports comes from public and third-party sources that may be incomplete, out of date or subject to change, and we cannot guarantee it is accurate or complete. Before making any property, legal or financial decision, get independent advice from a qualified solicitor, financial advisor, chartered surveyor or other relevant professional, and carry out your own checks.

9. Our liability

As far as the law allows, our total liability for any claim relating to a report is limited to the amount you paid for that report. We are not liable for decisions you make based on a report. Nothing in these terms limits any liability that cannot legally be limited.

10. Governing law

These terms are governed by Irish law, and any dispute is for the Irish courts.

11. Personal data

How we handle your personal data is explained in our privacy policy.